Please note that our current visiting arrangements are subject to the following:


  • Only one visitor to be allowed at any time.

  • Only one resident to have a visitor at any time.

  • Maximum of 2 constant visitors per resident.

  • Satisfactory completion of Visitor’s disclaimer.

  • Visits are to be pre-booked only by contacting the care home directly.

  • In order to be fair to all residents, we will have to limit individual visits to 30 minutes per visit with 2 visits per week only, unless specifically agreed by the manager otherwise.

  • Relatives/ residents with suspected/ confirmed Covid 19 are exempt from visiting.

  • Social distancing of 2 meters must be maintained at all times.

  • Visits to take place outside of the care home, as securely as possible. - Indoors visiting area update soon

  • Visitors to wash/ sanitise their hands and to wear protective PPE – face mask during the whole length of the visit.

  • Visitor is to leave if a resident becomes upset by the arrangement.

  • We will always respect residents’ wishes and if a resident denies coming outside or accepting the visit, despite our encouragement, we will be unable to accommodate your visit.

  • The visiting area will be sanitised after each visit.

  • The above is subject to change without any notice and based on local situation, situation of individual residents and of our care home.

  • The above restrictions apply unless there are exceptional individual circumstances as end of life care. We will review these exceptional circumstances on individual basis.


Burlingham House, Dell Corner Ln, North Burlingham, Norwich NR13 4EQ

© 2018 Burlingham House